1- CHECK IN can be done from 3:00 p.m. to 7:00 p.m. Please inform us if you arrive after 7:00 p.m. as we close the main door and the reception. Request free early check-in at our property.
2- CHECK OUT can be done until 11:00 a.m. Check with us about the availability of a courtesy late check-out.
3- Your deposit will be refunded if you CANCEL the reservation 30 days before the ARRIVAL DATE. The guarantee is only refundable if you cancel within 30 days prior to ARRIVAL DATE.
4- All CANCELLATIONS can be made by PHONE or EMAIL and will be supported by a letter from our hotel as proof of the cancellation of the reservation.
5- NO SHOW / EARLY CHECK-OUT will be paid in full.
6- Children under six years old do not pay for accommodation.
7- We reserve our right of admission.
For your information…
Following the guidelines established by the Ministry of Health of Costa Rica, the use of a mask is mandatory when checking in or checking out, in common areas and when speaking with staff or other guests of the hotel. Río Chirripó Lodge & Retreat.
MEALS
We do our best to serve fresh food at our meals. All food is homemade and organic, when possible. We have a specific dinner menu for each day of the week. Please request our menu in advance if you would like to see it. Dinner costs $38 per person, including tax, and consists of 4 courses (2 appetizers, main course and dessert). Dinner is served from 7:00 p.m. to 7:30 p.m. and requires prior reservation. Ask about our Children’s Menu.
Río Chirripó does not have a restaurant or a la carte menu. You must let us know if you are vegetarian or have any allergies that we must take into account when planning our menu. If you wish to cancel a meal with us, you must do so at least one day in advance (24 hours); Otherwise, the full fee will be charged if you do not show up at the time of service.
Breakfast is served from 8:30 a.m. to 9:30 a.m. Remember that breakfast is included in the room price.
NO SMOKING POLICY
Río Chirripó is 100% smoke-free. Ensure that our facilities are not exposed to elements or actions that generate unhealthy fragrances or odors and, therefore, may negatively affect the stay of our guests. guests by compromising the purity of the air and the cleanliness of walls and furniture; For this reason, smoking tobacco, marijuana, illegal drugs, electronic cigarettes, vape pens, among others, is prohibited by Costa Rican legislation Law No. 9028. If the use of any of these substances is detected in public areas or rooms during your stay, Río Chirripó may fine you a loss fee based on repair costs starting at USD 150 for property damage that will be charged to your account.
EXTERNAL VISITING AND PRIVACY POLICIES
Río Chirripó is characterized by creating an environment of privacy and tranquility for all our guests during their visit; Therefore, the facilities are solely and exclusively for clients who contract the hosting service. During your stay at the Hotel, you may wish to receive visits from friends, family or other external guests, who are not staying with us. In that case, you must notify your arrival directly at reception in advance, and you must also present your respective identification (DNI or passport). No minor will be admitted unless traveling with a parent or legal guardian. The use of the facilities for external clients (swimming pool, jacuzzi, river and other areas) has an additional charge of USD 15 per person, which will be charged to your account. Visiting hours are 8 a.m. :30 a.m. to 6:30 p.m. (This schedule may vary if you hire the breakfast or dinner service)
FACILITY USE AND SECURITY POLICY
- Use of the pool and jacuzzi area is from 7:30 am to 9:00 pm.
- Access to the river is at your own risk; Río Chirripó recommends not entering this area, since the strong currents and heads of water can cause emergencies or accidents.
- All children or minors must remain under the strict supervision of their parents.
- We hope you understand that we are trying to provide everyone with an environment of peace and tranquility.